Refund Policy

At Footsolve, we want you to be completely satisfied with your purchase.

Eligibility for Returns and Exchanges

• If the item you received is defective, damaged, or does not match your order, please contact us within 7 days of receipt to request a return or exchange.

• Products must be returned in their original packaging and unused.

• Customized or personalized items are not eligible for return or exchange.

Return Process

1. Contact our customer support at footsolve@outlook.com with your order number and issue details.

2. We will provide instructions for returning the item.

3. Once we receive and inspect the returned item, we will process your refund or exchange.

Refund Timeline

• Refunds are typically processed within 3-5 business days after the returned item is received and approved.

• Refunds will be issued to the original payment method used during purchase.

Shipping Costs

• Shipping fees are non-refundable, except in cases where the item is defective or incorrect.

Contact Us

• For any questions about returns or exchanges, please contact us at footsolve@outlook.com.