FAQ

Q1: How do I choose the right collar or leash for my dog?
A1: Please refer to the size chart on the product page and choose according to your dog’s size. If you are unsure, contact our customer support for personalized guidance.

Q2: How long does it take to ship my order?
A2: Most orders are shipped within 1-3 business days, depending on stock availability.

Q3: Do you offer international shipping?
A3: Yes, we ship worldwide. Delivery times vary by destination. Please refer to our Shipping Policy for more information.

Q4: Are the products safe for pets?
A4: All Footsolve products are made with safe, eco-friendly materials and meet international pet product safety standards.

Q5: How can I request a return or exchange?
A5: Please refer to our Refund Policy page for detailed instructions on returns and exchanges.

Q6: Can I track my order?
A6: Yes, once your order is shipped, we will provide tracking information via email.

Q7: What payment methods do you accept?
A7: We accept major credit cards, PayPal, and other payment options available at checkout.

Q8: Do you offer discounts for bulk orders?
A8: Yes, don't hesitate to get in touch with our customer support for information on bulk orders and special pricing.